DeepTech, Inc. is an Apple-centric, full service technology consulting and support company. Our approach is professional, collaborative, and client-oriented. We have an extraordinary team linked by an advanced infrastructure and a common "Do It Right" philosophy.

Mission Statement

Our mission statement is to help you effectively harness technology to achieve your mission statement.
To accomplish this we adapt enterprise services and best practices to small and medium sized businesses. We align ourselves as a valuable partner with all our clients, and we value long term relationships over short term profits.

Your problems are our problems

Some companies equate responsibility with liability, and try to avoid it like the plague. We associate it with opportunity and actively seek it out.

We understand how frustrating it is when your Internet provider says the problem is your local network, your network guy says it's your computer, your computer tech says it's your mail server, your server admin says it's the Internet provider.

Our clients don't have to dissect their technology, in order to discern who to call for help. Think of us as your tech 311, 411 and 911, all rolled into one. A singular all encompassing resource for help.

Our Services

We are always expanding our expertise and the services that we offer. In short, we do whatever it takes to get the job done, and done right!

Here are a few examples of the kinds of services we offer:

Our Team

We hire the best, then make them better. We do this by providing an engaging work environment, challenging projects, inter-disciplinary learning opportunities, and exposure to leading edge technologies. We have a staff of insatiable problem solvers. While each of our techs certainly has thier own unique strengths, they all possess an unusually broad skillset. At DeepTech, no one stands alone; your lead technician is always backed up by our entire team.

The DeepTech Difference

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Our History


DeepTech, Inc. was founded in 2000, by Craig Waldman and Ann Cloyd. Before DeepTech, Craig Waldman had a thriving freelance support practice, but as word spread, the demand for his services was more than one person could provide. That's where Ann Cloyd came to the rescue, getting DeepTech incorporated, and getting us staffed with fantastic people. Craig's focus is on improving and evolving the DeepTech method while Ann's focus is on customer relations, and tech wrangling.

Why haven't we heard of you before?

Simple, we don't advertise. We depend on the word of mouth of our existing client base. It keeps us motivated to do the best job possible, and keep our clients singing our praises. It's important to us that we don't out pace ourselves. In our opinion too many companies grow too big, too fast, and the quality of their work suffers under the weight of all the new customers. Ultimately performance and reputations suffer. DeepTech is here for the long haul. We don't believe in sacrificing the relationships we have with our loyal clients, for the short term gains from a stream of new clients.

How do we become a client?

We would really like to talk to you first, assess your needs, and make sure we are a good fit for each other. Give us a call, at (646) 638-4824. Once that is out of the way, we can easily sign you up online. We really do try to keep the legalese to a minimum. Frankly, we would much prefer to do business on a handshake, and a reassuring look eye to eye. But it's the 21st century, and we are in New York, so Standard Terms and Conditions apply.